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Patient's Bill of Rights


Access to Care
Patients shall be given impartial access to available care regardless of race, creed, sex, or national origin.
Provision of Care
Patients have the right to participate in the development and implementation of their plan of care that includes consideration of their social, spiritual, and cultural needs.
 
Respect and Dignity
Patients have the right to considerate, respectful care at all times with regard to personal dignity. Patients have the right to be free from all forms of abuse or harassment.
 
Privacy and Confidentiality
Patients have the right (within the law) to personal and informational privacy. All communications and records pertaining to care shall be confidential.
 
Personal Safety
Patients have the right to reasonable safety insofar as the hospital practices and environments are concerned.
 
Identity
Patients have the right to know the identity and professional status of individuals providing service to them and to know which physician is primarily responsible for their care.
 
Information
Patients have the right to obtain complete and current information concerning diagnosis, treatment, and any known prognosis. Patients have the right to access information contained in their clinical records within a reasonable time frame.
 
Communication
Patients have the right to access people outside the hospital by means of visitors and by verbal and written communication.

Patients have the right to have a family member or representative of their choice and their own physician notified promptly of his or her admission to the hospital.
 
Consent
Patients have the right to reasonable informed participation in decisions involving health care. Patients shall also be informed of and given the opportunity to participate in any human experimentation or other research/educational projects affecting treatment or care provided.
 
Pain Management
Patients have the right to pain management.
 
Consultation
Patients, at their request/expense, have the right to consult with a specialist.
 
Refusal of Treatment
Patients may refuse treatment to the extent permitted by law. Patients will be informed of the medical consequences of such refusal.
 
Transfer and Continuity Care
Patients may not be transferred to another facility without a complete explanation of the need for transfer and alternatives to such transfer and only if such transfer is acceptable to the other facility.
 
Patient Representative Services
Patients have the right to request assistance of the patient representative for concerns about service or quality of care. An expression of concern about services does not in itself serve to compromise future access to care.
 
Advance Directives

Patients have the right to formulate an advance directive and/or to appoint a surrogate to make health care decisions on their behalf to the extent permitted by law. The provision of care is not conditioned on the existence of an advance directive.
 
Ethical Issues
DRMC has a Biomedical Ethics Committee that is available for consultation on ethical issues arising in the care of the patient if such consultation is desired by the patient, the patient's designated representative, the physician, or a hospital associate. A request for consultation may be made to the physician, the nurse, or the patient representative by calling the switchboard who will notify the Biomedical Ethics Committee member on call.
 
Rights of Guardians, Next of Kin, or Legally Authorized Responsible Persons
The above-named have the right (within the law) to exercise the rights delineated on behalf of the patient if the patient has been judged incompetent in accordance with the law, is found to be medically incapable of understanding proposed treatments/procedures, is unable to communicate wishes regarding treatment, or is a minor.

 

 

 

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